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    Help Center

    Purchasing A Bike


    What Accessories & Options Are Available?

    What Size Should I Get?

    What Is Covered Under Warranty?

    How Long Does The Battery Last?

    What's the Difference?: Mid Drive vs Rear Hub

    Is The Bike Waterproof?

    How We Calculate Range

    Buyer's Guide

    Choosing The Right Size

    Our Warranty

    Return & Refund Policy

    Financing Information

    Owner's Guide - Assembly Instructions

    Assembly Guide For All Bikes

    Introduction: Assembling Your Bike

    Installing Your Handlebars

    Battery Charging & Care

    Adjusting Your Seat Height

    Adjusting Your Front Suspension Shock

    Owner's Guide - Service, Support & Troubleshooting

    Rear Hub Bikes

    Blown Battery Fuse - Loss of Power

    05E Error Code - Brake Cutoff Error

    Checking Your Headset Tightness

    Pedal Assist Sensor Is Not Working